For physical gift cards, the PIN is usually located on the back of the card. You may need to scratch off the protective coating to reveal the PIN.
For digital e-gift cards, the PIN is typically included in the email you received with the gift card. Look for a section in the email that mentions the PIN or provides a link to view the gift card details.
If you have checked both the physical and digital gift card and still cannot locate the PIN, please submit and enquiry via the contact us page and the Customer Service team will assist you.