We’re sorry you're experiencing this issue. Here’s a possible reason and solution for the error message stating that DECJUBA can't ship to your address:
- If your address details are correct, this sometimes means that an item in your cart isn't available anymore and therefore can't be shipped to your address.
- Go back to each item in your cart and check its availability on the item page, not just the cart. If an item is out of stock or unavailable for shipping to your location, you may need to remove it from your cart or select an alternative.
If you've tried all these steps and are still unable to check out, you may need to contact DECJUBA's Customer Service Team for further assistance.