All articles

EU Right of WithdrawalUpdated 9 hours ago

If your order is delivered to an address in the European Union, you may have a statutory right to withdraw from your purchase within 14 days of receiving your order, without providing a reason.

You can exercise your right of withdrawal by using our online withdrawal function here: EU Order Withdrawal 

Once your request has been submitted, we will send you an email confirming receipt of your withdrawal request. This confirmation will include the details submitted, along with the date and time your request was received.

After submitting your withdrawal request, you must return your item to us in accordance with the return instructions provided. Items should be returned unworn, in their original condition, with swing tags attached and any original packaging included.

We do not cover the cost of return shipping unless the garment is deemed faulty or we are required to do so by law. If you believe your item is faulty, please contact our customer service team.

Your statutory right of withdrawal is in addition to any rights you may have under our standard returns policy.

Was this article helpful?
Yes
No