If you change your mind, you can return your order within 30 days or purchase subject to meeting return policy conditions. The item must be in its original condition with all tags attached, and you need to provide proof of purchase. Full price items
At DECJUBA, we do not provide refunds on sale items. However, we do accept change-of-mind returns in-store for an exchange or credit, in the form of a gift card, within 30 days of your purchase. The item must be in its original condition with all tag
If you need to exchange an item for a different size, we’ve got you covered! We offer online exchanges for size variations, provided the item meets our Returns Policy. To be eligible for an online size exchange:. If your item meets these requirements
Eligible items must be returned within 30 days of purchase. This applies to all items, including those purchased in-store, online, and via Click and Collect. Items must be in original condition, unworn, unwashed, and with all tags attached. A receipt
The following items cannot be returned:. Sale items are eligible for an exchange or credit in store, in the form of a gift card, within 30 days of purchase, provided they are in original condition with swing tags attached. Swimwear can only be return
We do not accept returns on international orders.
DECJUBA items purchased from another retailer are subject to the sellers return policies and procedures. These items cannot be returned to a DECJUBA store or decjuba.com.au. Official DECJUBA stockists: Myer, Qantas Marketplace and The Iconic.